Article ID: 121487, created on May 7, 2014, last review on May 8, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

I tried to install application but faced the following error:

Non-zero exit status returned by script. Output stream: 
'Error during MSSQL version checking [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. '. 

Error stream: 
'Error during MSSQL version checking [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. '.

Cause

Port on which MSSQL server is actually running is not the same as it is specified under Database Server settings.

Resolution

Go to Infrastructure > Database servers > MSSQL server in question and find which port is specified here, usually it is 1433. Go to service node and set up the same port in MSSQL server configuration:

  1. From Start click on Microsoft SQL Server 2008 > Configuration Tools > SQL Server Configuration Manager.

  2. Expand SQL Server network Cofiguration > Protocols for SQL2008

  3. On your right hand Pane find "TCP/IP" - you need to enable this protocol.

  4. Double click the "TCP\IP" and go to the "IP Address" tab. Specify TCP PORT value there.

  5. Afterwards restart MSSQL service.

Search Words

The app requires the mssql database server version 9.00.0 or later.

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