Article ID: 121387, created on Apr 29, 2014, last review on May 3, 2016

  • Applies to:
  • Business Automation 5.5
  • Business Automation 6.0


In BA customer control panel (CCP), after pressing Buy More Services on Home screen the following error appears:

System Error
No access rights granted to method

On Account screen in CCP there is no Buy More Services link at all


CUST_PURCHASE_SERVICE privilege, that is needed for service purchase is not included in corresponding user's role


Add CUST_PURCHASE_SERVICE privilege to user's role. The absence of this privilege in role can be caused by manual changes or by some misconfiguration, which needs to be investigated additionally.

Search Words

cannot buy subscription


Buy More Services

No access rights granted to method


Reseller privileges


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