Article ID: 121372, created on Apr 29, 2014, last review on Apr 30, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.3
  • Odin Business Automation Standard 4.2

Symptoms

Cannot login to CP for a particular domain. The following error appears:

[WEBSYSTEMLIB] ERROR : file 'web_header_cp.tmpl' not found by full path '' CP can not be used in this skin 

Cause

The skin is not selected for account's staff member:

Top > Account Director > Customer Manager > Customers > %account% > Users > %staff_member% > Edit

Skin = Not selected.

Resolution

Edit staff member and choose the skin (e.g. "Panel Theme")

Search Words

cannot login to CP

file 'web_header_cp.tmpl' not found by full path '' CP can not be used in this skin

staff member

CP does not work

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e 807e9c1dc97aefd951b912a17e50c428 62a72d260afd42b853c9105003928212

Email subscription for changes to this article
Save as PDF