Article ID: 121267, created on Apr 23, 2014, last review on May 8, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4


The staff member's role includes the privileges:


which by description shall be enough for service plans editing. Attempt to access the list of the service plans when logged in with this staff member results in the error:

System Error
No access rights granted to method


The issue is considered as a bug, its id is #PBA-53299 ("It is not possible to open the list of Service Plans without the CONFIG_STORE privilege.")


Update to PBA 5.5.4 or above. If update is not possible at the moment, add the privilege CONFIG_STORE to the staff member's role.

Search Words

reseller requires "CONFIG_STORE" privilege to access plans screen

"no access rights granted to method"

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