Article ID: 121181, created on Apr 18, 2014, last review on May 11, 2014

  • Applies to:
  • Operations Automation 5.5

Symptoms

Addon to WAP subscription was purchased separately (not in one order with the subscription itself). The order was processed, but correspondent resources were not added on the side of Windows Azure. Why?

Cause

Absence of info in docs.

Resolution

The only correct way to upgrade resources of Windows Azure Pack is by going to CCP > Azure Pack Services tab > Upgrade. Only then resources will be propagated to Windows Azure.

If one places an order from CCP > Accounts > Buy Additional Resources, then resource won't be propagated correctly. If one places an order from PBA Provider's Panel, then resource won't be propagated as well.

This information will be added to documentation in scope of CCU-8207.

Search Words

addon

azure pack - resource addon not installed to subscription

Azure Pack Services

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