Article ID: 121147, created on Apr 17, 2014, last review on May 18, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Configure "Questionnaire" in a Hosting Plan:

Top > Billing Director > Product Manager > Hosting Plans > %hosting plan% > Questionnaire

Try ordering a hosting plan through the store. Put answers under the "Questions" section of the order configuration screen. The following error appears after you click "Checkout" and "Place Order":

The 'answer_list' parameter ("HASH(0x2410b818)") to HSPC::API::Billing::place_order was a 'hashref', which is not one of the allowed types: arrayref undef

Dear customer, we cannot accept your order at the moment due to technical reasons.
We would appreciate if you come back to us later and try to process again.
We apologize for the inconvenience.

Cause

Such behavior was classified as the software issue PBAS-29387 and was fixed in OBAS 4.5.2 release.

Resolution

Upgrade OBAS to the latest version.

Search Words

The 'answer_list' parameter ("HASH(0x2410b818)") to HSPC::API::Billing::place_order was a 'hashref', which is not one of the allowed types: arrayref undef

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