Article ID: 121137, created on Apr 16, 2014, last review on Oct 15, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4


Domain transfer order fails. In Service Status History of corresponding subscription there is following record:

Registrar declined request for domain transfer. Domain registration in Registrar failed: error no: 0 error text: Err1: An authorization key is required for domainname.tld Domain status:Prepared.


The transfer key was not entered when the order was placed


Go to order Provisioning Items, open failed domain item, enter Transfer key, Save Changes and resubmit the order


198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496 210d017ddc3a076d22f0f865b1cf0730 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF