Article ID: 121119, created on Apr 16, 2014, last review on Sep 20, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

On the attempt of installing Plesk Automation license you get the following error:

    Error: error: InstanceID not required for "plesk-unix" key

OR

    Error: error: boost::filesystem::status: Permission denied: "/etc/sw/keys/instances/PLSK.xxxxxxxx.0000"

Cause

Incorrect permissions/ownership of the /etc/sw/keys/instances directory on Plesk Automation (PA) Management node.

Resolution

Make sure that permissions are correct for /etc/sw/keys/instances on PA Management node:

    # ls -ld  /etc/sw/keys/instances
    drwxrws--- 2 root swkey-data 4096 Nov 27 15:07 /etc/sw/keys/instances

Use the chown/chmod command to correct them:

    # chown root:swkey-data /etc/sw/keys/instances
    # chmod 2770 /etc/sw/keys/instances

Search Words

Unable to install license

Error: error: boost::filesystem::status: Permission denied: /etc/sw/keys/instances

Error: error: InstanceID not required for "plesk-unix" key

Permission denied: /etc/sw/keys/instances/

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

Email subscription for changes to this article
Save as PDF