Article ID: 121037, created on Apr 11, 2014, last review on Aug 12, 2014

  • Applies to:
  • Plesk Automation 11.5


Updating DNS entries is slow. "Update named" task runs too long or even fails by timeout:

Multiple errors during NS update: Destination host '' (#10), IP '' : Communication failure with remote server. Please, make sure that destination host is accessible from POA management node and POA agent is running there.
Details: system exception, ID ''
TAO exception, minor code = 1 (failed to recv request response; ETIMEOUT), completed = MAYBE


The date and time at the service node and at the management node are not synchronized.


To resolve this issue, set the same date and time on both hosts. The solution is described at #115409. Do not forget to restart pem agent after time change:

# /etc/init.d/pem restart

33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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