Article ID: 121030, created on Apr 11, 2014, last review on Aug 8, 2015

  • Applies to:
  • Plesk Automation 11.5


  1. WHMCS module installation does not create configurable options groups in WHMCS

  2. Customer cannot use configurable options of WHMCS module.

  3. WHMC debug logs (Setup -> General Settings -> Other)shows the following error:

    Fatal error: Class 'PPAServiceTemplate' not found in /var/www/vhosts/ on line 90

As a result configurable options of WHMCS module are not created.


The behaviour is caused by software issue #PPA-987. The fix is included in MU #5.


Update PA installation to the latest version:

/usr/local/ppa/bin/ppa_update --install-updates

Search Words

whmcs integration

Fatal error: Class 'PPAAccount' not found in /var/www/customer/modules/servers/PleskAutomation/hooks.php on line 21

configurable options whmcs

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