Article ID: 121005, created on Apr 10, 2014, last review on Sep 15, 2016

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5

Symptoms

Task Register the service node in the Hosting Panel task is failed. Service node is hosted on Parallels virtual machine or Parallels Virtuozzo container.

The error 'SSL certificate problem, verify that the CA cert is OK. Details:
error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed' occurred during the connection to the agent at 'https://1.1.1.1:8443/agent.cgi'.

Cause

Offline Management is enabled for the virtual machine/container. As Offline Management service and PA Agent operates on the same port 8443/tcp, requests from PA Management Node are handled by VZ agent, not Plesk Automation.

Resolution

Login to Hardware node (or PCS/VZ) node and disable Offline management:

prlctl set <ID | NAME>  --offline_management no --save

or

vzctl set <ctid|name>  --offline_management no --save

Search Words

The error 'SSL certificate problem: self signed certificate' occurred during the connection to the agent at 'https://:8443/agent.cgi'.

Cannot add Win 2012 IIS Service Node

The error 'Unknown SSL protocol error in connection to

The error "SSL certificate problem: self signed certificate" occurred during the connection to the agent at "http /agent.cgi".

SSL certificate problem, verify that the CA cert is OK

error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed

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