Article ID: 120887, created on Apr 4, 2014, last review on May 9, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.3
  • Odin Business Automation Standard 4.2


A Plesk license could not be found via the License Manager in Parallels Business Automation - Standard (PBA-S) Provider's Panel (PCC) or Reseller's Panel (RCC):

Top > Service Director > License Manager > Licenses

It can only be seen from

Top > Account Director > Subscription Manager > Subscriptions > %subscription% > Billable Items

Also it's active in KA.


The license key is assigned to a missing KA plug-in.


Since the issue requires complex manipulations with the database, it is recommended to contact Parallels Technical Support for assistance.

Search Words

license key is missing

license key is not shown

License Manager

license key

62a72d260afd42b853c9105003928212 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75 807e9c1dc97aefd951b912a17e50c428

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