I'm trying to import license keys from Client Report through
Top > Service Director > License Manager > Licenses > Import License from Client Report
The operation fails with the this error:
Invalid upload file format
Such behavior is considered to be a software issue PBAS-29184 that was fixed in OBAS 4.5.5.
To resolve the issue, please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.
The xls file should be modified before uploading it. Columns '
Client Zip', '
Client Country', '
Client Company', '
Sales Person', '
Billing Entity', '
External Account System Type', '
External Account System ID', '
Multi-Server' and '
Mailboxes' should be deleted.