Article ID: 120756, created on Mar 27, 2014, last review on May 29, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

A customer has not paid for a renewal order for a Virtuozzo Container subscription. Neverteless, the subscription has not entered grace period and is still active.

Cause

A Virtuozzo container that was associated with the subscription was recreated through the customer’s CP (System > Server Info > Recreate Server).

Such behavior was classified as the software issue PBAS-29326 and was fixed in OBAS 4.5.3 release.

Resolution

Upgrade OBAS to the latest version.

Search Words

grace period

Virtuozzo container subscription

recreate server

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF