Article ID: 120741, created on Mar 26, 2014, last review on May 4, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5


I've upgraded Parallels Plesk Panel (Plesk) 9.5 to version 11.5 within Parallels Business Automation - Standard (PBA-S). Now I see that all Plesk clients associated with PBA-S subscriptions were converted to resellers. Why?


This is by design. Since Plesk 10.1 and PBA-S 4.0 provisioning logic has been changed. Refer to this KB article for more detail:

[INFO]Why PBA-S Customers are provisioned to Plesk node as Resellers?

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