Article ID: 120624, created on Mar 19, 2014, last review on May 5, 2016

  • Applies to:
  • Plesk Automation 11.5

Question

Sometimes it is needed to add a new resource to an existing webspace. For example, a subscription was created based on a service template without database resource, so it is impossible to create a database or install an application requiring it:

Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem. There are no available resources of this type (MySQL databases) left. Requested: 1; available

Another example is to add a mail service to a subscription that was initially created without mail.

This article describes how to add a missing resource to an existing webspace.

Resolution

Note: The solution below is applicable to single-webspace subscriptions. It is impossible to provision new resources to an existing webspace for multiple-webspace subscriptions.

There are some requirements for provisioning new resources to webspaces:

  • The subscription must have only one webspace
  • The source service template (ST) must not contain this resource. For example, if you would like to provision mail resource to a webspace, the source ST must not have a resource like Postfix Mail or Smartermail Mail
  • The subscription itself must not have teh resource you would like to provision to the webspace. For example, if you would like to provision mail resource to a webspace, the subscriotion must not have a resource like Postfix Mail or Smartermail Mail
  • The subscription, source and target service template must have limits set to '1' for the following resource types:

    Resource                 Limit
    Apache/IIS Webspace          1
    MySQL/MSSQL/.. database      1
    Postfix/SM/... Mail          1
    Subscription                 1
    DNS                          1
    

How to apply changes:

There are two ways to add a resource:

  1. Move the subscription from one ST to another:

    • Create a copy of the source ST
    • Add desired resource to the new ST
    • Set limit for the resource to '1'
    • Go to Operations > Subscriptions > click the subscription > click Change service template > choose new service template > click Submit
  2. Add a resource to the subscription's parent ST and apply new limits to the subscription(s):

    • Add desired resource to the ST
    • Set limit for the resource to '1'

    2.1 To apply changes to all subscriptions under the template:

    • Go to Products > Service templates > click the ST > click Apply Template Limits and Parameters

    2.2 To apply changes to a single subscription:

    • Go to Operations > Subscriptions > click the subscription > click Change service template > choose the same service template > click Submit

Search Words

There are no available resources of this type (MySQL databases) left. Requested: 1; available: 0.

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Error: There are no available resources of this type (Microsoft SQL Server databases) left. Requested: 1; available: 0.

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