Article ID: 120618, created on Mar 19, 2014, last review on May 10, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.3


Provider configured Parallels Key Administrator plug-in in Parallels Business Automation - Standard (PBA-S) to sell Plesk license keys to customers. A customer needs to downgrade a Plesk license key, e.g. he purchased a Plesk license key with 100 domains and he needs to downgrade the license key to 10 domains.


This is by design that license capacity downgrade is disabled in customer's Parallels Key Administrator account (KA API login). Please contact your Sales Representative for more detail.


To change a license to a lower capacity, an existing license should be terminated and then a license of a lower capacity should be ordered.

Additional information

In order to terminate a Plesk license without terminating a Virtuozzo Container subscription, please perform the following steps:

  1. Login to PBA-S Provider's Panel (PCC) and follow Service Director > License Manager > Licenses.
  2. Find the license you want to terminate and click on it. On the license configuration page click the "Terminate" button.

To install a new license:

  1. Go to the customer's control panel.
  2. Select needed subscription and go to "Account" tab.
  3. Select "Upgrade Licenses" and you will be able to issue the new one.

Search Words

plesk license downgrade

downgrade license key

how to downgrade Plesk license

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e 807e9c1dc97aefd951b912a17e50c428

Email subscription for changes to this article
Save as PDF