Article ID: 120604, created on Mar 18, 2014, last review on May 5, 2014

  • Applies to:
  • Operations Automation


How to add internal IP pool for PACI?


Normally when you add IP pool, error is displayed in CP: Unable to register the network group. Error: IDL:Plesk/ExSystem:1.0 The private subnet is too large..

To allow this, it is needed to modify IM-config.xml. For instance you need to increase pool size from to After you do it, IM may fail after restarting:

PACI-im-error logs shows the following: 2014-03-06 11:59:43,323 () ERROR CloudHelperImpl [main] - Global private network mask width [8] does not match the one of existing VEs

To fix this, you will need to update all VEs to use new pool mask:

#im: update ve set private_ip=set_masklen(private_ip, 8)

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