Article ID: 120579, created on Mar 18, 2014, last review on Oct 27, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

While trying to transfer a domain through Control Panel:

Account > Register New Domain > transfer domains mode

put domain name and click "check domains". Wizard on domain transferring appears - but there is no place to put the auth code. The following error appears in /var/log/hspc/hspc.log:

Empty authorization code

Cause

Such behavior is considered to be software issues PBAS-29334 and PBAS-28831.

The issue PBAS-28831 for .eu .cat .tv .pt .de .fr TLDs was fixed in OBAS version 4.5.3.

The issue PBAS-29334 for .me and .com.co TLDs was fixed in OBAS version 4.5.5.

Resolution

There are two possible solutions:

  1. If you are trying to transfer domain with one of the following TLDs: eu cat tv pt de fr com com.co, it is required to upgrade OBAS to the latest version.

  2. If you are trying to transfer a domain with any other missing TLD you need to apply the following workaround:

for x86_64 arch:

  1. Create backup of the file Constants.pm:

    # cp  /usr/local/share/perl5/HSPC/MT/Plugin/DM/OpenProvider/Constants.pm /usr/local/share/perl5/HSPC/MT/Plugin/DM/OpenProvider/Constants.pm.backup
    
  2. Open Constants.pm file in vi editor, find the string which contains "AUTH_CODE_REQUIRE_TLDS", add the necessary TLDs and save the file:

    # vi /usr/local/share/perl5/HSPC/MT/Plugin/DM/OpenProvider/Constants.pm
    
  3. Restart the hspcd service

    # service hspcd restart
    

    Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

for i386 arch:

  1. Create backup of the file Constants.pm:

    # cp /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/Plugin/DM/OpenProvider/Constants.pm /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/Plugin/DM/OpenProvider/Constants.pm.backup
    
  2. Open Constants.pm file in vi editor, find the string which contains "AUTH_CODE_REQUIRE_TLDS", add the necessary TLDs and save the file:

    # vi /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/Plugin/DM/OpenProvider/Constants.pm
    
  3. restart the hspcd service

    # service hspcd restart
    

    Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

Search Words

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