Article ID: 120538, created on Mar 14, 2014, last review on May 5, 2014

  • Applies to:
  • Operations Automation 5.5
  • Business Automation 5.5

Symptoms

An account was released from (credit) hold, but the domain subscription was left in the status Disabled in POA.

Cause

The issue is caused by the bug with id #PBA-53697, fixed in PBA 5.5.4.

Resolution

Enable this subscription in POA, pem.enableSubscription POA API method can be used. To avoid an issue from reoccurring, update installation to PBA 5.5.4

Search Words

domain subscription disabled in POA

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