Article ID: 120533, created on Mar 13, 2014, last review on Jan 2, 2015

  • Applies to:
  • H-Sphere 3.6.3


Migration process was suspended and has to be restarted/canceled.


  1. Cancel account move.
  2. Delete system user on the target server

    net users <username> /DELETE
  3. Delete FTP user in IIS management applet on the target server
  4. Delete users' empty home directory on the target server
  5. Delete the existent ODBC DSN records of this account on winbox by looking for DSN names which you can find in user CP
  6. After deleting resources on target winbox is necessary to restart Hsphere services:

    net stop hsphere   
    net start hsphere   
  7. Remove domain alias in users' CP.
  8. Since account move doesn't work with accounts using SSL, disable SSL for the account before the move.
  9. SinceFrontPage support reached its End-of-Life in December 2006, untick 'FrontPage support' option in the plan properties.
  10. Start the move process from the beginning.

f213b9fa8759d57bee5d547445806fe7 6311ae17c1ee52b36e68aaf4ad066387 6b908665c0d1eca5bdd0141a32fd712a 2e39a5e5b1423cc126cf735bac076008

Email subscription for changes to this article
Save as PDF