Article ID: 120434, created on Mar 5, 2014, last review on Nov 19, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

I removed all the subscriptions from the service node and now I want to remove service node from the PPA under Home > Infrastructure > Service Nodes, but I am still getting the following error:

Service "web" on Service Node 172.16.0.2 used by 2 domains 

or

Service "mail" on Service Node 172.16.0.2 used by 2 domains 

Cause

Not all the domains were removed from the service node.

Resolution

  1. Go to Services > Websites click on the drop down search menu and select service node you want to delete:

  2. All the websites provisioned to the node in question will be shown. You should delete all subscriptions for this websites.

  3. If you cannot find these domains under Services > Websites tab most likely they were not fully removed because of cancelled tasks. Go to Task manager > Canceled Tasks and run all tasks named as Remove webspace.
  4. If you cannot find assotiated subscription for please apply the solution from the following article
  5. Try to remove service node again.

Search Words

Service "mail" on Service Node

Service "web" on Service Node

delete a node

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