Article ID: 120376, created on Feb 28, 2014, last review on Jun 6, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.2

Symptoms

SSL certificate provisioning via eNom fails with the error message like (Top > Configuration Director > Logging and Errors > Action Log):

527230  Error Failed    #229952 Order on SSL Certificate
    Process provisioning for document; Process document #229952
    %customer defaul%
    174.114.192.163
    21-Jan-2014, 10:08
Attention!Operation has failed with Error Code # -5. See Problem # p2014-01-21_10-57-19.1 for details.

The following error is shown in the Problem report:

Couldn't configure certificate (ID: 444679) for %domain.tld%: eNom communication level error: Error in response: 1. An Administrative Province is required2. A Technical Province is required3. A Billing Province is required 

Cause

Such behavior was classified as the software issue PBAS-29243 and was fixed in OBAS 4.5.1 release.

Resolution

Upgrade OBAS to the latest version.

Search Words

Province is required

An Administrative Province is required

eNom SSL

62a72d260afd42b853c9105003928212 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

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