Article ID: 120340, created on Feb 26, 2014, last review on May 5, 2014

  • Applies to:
  • Plesk Automation 11.5


  1. Parallels Plesk Automation (PPA) Provider Panel is inaccessible via branding domain name https://brand.domain.tld:8443 but it is available via IP address

  2. When I go to Hosting Panel in Top > Brands > Login as customer > Webspaces I can see that required webspace is in 'Disabled' state.

  3. In Plesk action log for required period I can see that branding domain was disabled right after scheduled daily maintenance task 'Schedule Daily Maintenance' execution which runs in midnight: admin [2014-02-18 00:00:33] 'Update Domain Status' ('Domain Name': 'brand.domain.tld' => 'brand.domain.tld', 'Extended status of domain': 'active' => 'disabled', 'Status': '0' => '2')


Resource overuse was detected on branding domain.


  1. Log in to Parallels Plesk Automation (PPA) Management node. Enable required branding domain using command line utility:

    [root@ppa ~] /usr/local/psa/bin/subscription --webspace-on brand.domain.tld
  2. Log in to Plesk back-end, you should open this url twice for successful redirection.

  3. Open All subscriptions > subscription of branding domain. Check the resources of branding domain. Click on Customize button and increase required resources limits which were overused.

  4. Also you can set option overusage policy to 'Overuse is allowed'.

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