Article ID: 120314, created on Feb 26, 2014, last review on May 4, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Plesk Automation


Parallels Plesk Automation (PPA) and Parallels Business Automation - Standard (PBA-S) are integrated.

I have create a service template in PPA (%ppa_plan%) and attached this plan in PBA-S (%pbas_plan%) and try to buy with my customer. The order is place and the payment is okay, but provisioning does not work.

The following error appears in DEBUG PBA-S Log (/var/log/hspc/hspc.log):

[2014/02/25 06:47:04] [DEBUG] [31988] [HSPC::MT::PA::Gate::activate_subscription] TRACE [06]: . . . . . -> HSPC::MT::PA::Gate->activate_subscription (account_id => 5, service_template_id=> 17)
[2014/02/25 06:47:04] [ERROR] [31988] [HSPC::MT::BM::Subscription::PA::_report_error] subscription activating failed: failure response: status: -1, module_id: ResourceManagement, extype_id: 100, error_message: Resource 'MySQL database' overusage attempt (subscription #46, usage 0, limit 0).


Increase resource "MySQL database" in PPA service template (%ppa_plan%) and synchronize the subscription with the latest version of the hosting plan (%pbas_plan%):

Top > Billing Director > Product Manager > Hosting Plans > %pbas_plan% > Subscriptions > Synchronize Subscriptions

Refer to KB "Resources usage is not displayed correctly for the subscriptions" for more detail about the error.

Search Words

Resource 'MySQL database' overusage attempt

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cannot provision PPa subscription

cannot manage PPA subscription

MySQL database

e0aff7830fa22f92062ee4db78133079 624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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