Article ID: 120288, created on Feb 24, 2014, last review on May 19, 2014

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5

Symptoms

I changed "External login URL" parameter and now PPA admin panel is inaccessible and redirects to a non-existing page.

Cause

System settings were configured improperly, the following parameter was set:

System > Settings > System Properties > External login URL

If you set up "External login URL" parameter, PPA will not allow you to login, but redirect to this URL.

Resolution

  1. Login to the plesk database on the management node:

    # psql -Uplesk -h `hostname` plesk
    
  2. Remove redirect rule under the confman_parameters table:

    plesk=> update confman_parameters set value='' where name='external login url';
    
  3. Restart pemui service:

    /etc/init.d/pemui restart
    

Search Words

I cannot login

user settings on PPA

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