Article ID: 120256, created on Feb 21, 2014, last review on Oct 4, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5


PA node is registered in OBAS according to PA Node Registration. Several PA subscriptions have been provisioned, however they are not available in user's CP:

  • Login to user's CP through PCC (OBAS PCC > Accounts director > Customers > %customer_name% > Login to CP) or directly (https://%pbas_node%/cp)

  • Select any PA subscription

  • The following error appears:

    PA control panel is currently unavailable. Please try again later.


The issue may be caused by invalid integration of PA and OBAS. Verify integration settings in OBAS and PA nodes:

OBAS PCC > Top > Service Director > Parallels Automation Manager > Nodes > %ppa_node% > General Settings

API address:
Frontend hostname:      https://%ppa_node%:8443      

PA > System > Settings > Public API

Access Point:

Where and are external and internal IP Addresses of PA node.

Misconfiguration may be one of the following:

  1. The node is in Not available status under Top > Service Director > Parallels Automation Manager > Nodes
  2. Incorrect NAT configuration: external IP Address is not bound to internal IP Address
  3. PA Frontend hostname is not available from OBAS node:

    [root@pbas ~]# curl -k https://%ppa_node%:8443/servlet/pbas/
    curl: (7) couldn't connect to host


  1. Go Top > Service Director > Parallels Automation Manager > Nodes > Node name, press Connect and enter the node credentials.
  2. Reconfigure NAT settings: bind IP Address to Alternatively you may change "API address" in OBAS and "Access Point" in PA to be the same.
  3. Reconfigure NAT or change rules for resolving “%ppa_node%” in /etc/hosts to make PA Frontend hostname be available from OBAS node.

See also

The PA control panel is currently unavailable (PBAS login is not allowed)

Search Words

PA control panel is currently unavailable



PBA-S and PPA behind NAT

Cannot manage PA subscription in CP

PPA subscriptions are not available in CP

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF