Article ID: 120234, created on Feb 20, 2014, last review on Aug 12, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

When accessing the reseller's customer control panel "Current Balance" and "Not Invoiced Purchases" in "My Reseller Status" (Account tab) show HTML tags "font color = red" in plain text instead of numbers in red.

Cause

The issue is confirmed as a product bug #PBA-54385, fixed in PBA 5.5.4.

Resolution

Update PBA to 5.5.4 or above: #116538.

Until update is installed, it is possible to create customization file to fix the issue:

  1. Make sure the directory /usr/local/bm/conf/wnd/BM/customization/customization is a symlink to /usr/local/bm/customization:

    # ls -ld /usr/local/bm/conf/wnd/BM/customization/customization
    
    /usr/local/bm/conf/wnd/BM/customization/customization -> /usr/local/bm/customization
    

    If not, configure it as described in Preparing Container chapter.

  2. In /usr/local/bm/customization/ folder create file CCP_AccountScreen_GetWin.xml with the following content:

    <window id="CCP_AccountScreen_GetWin">
      <elements>
          <input type="SCURRENCY_PML" id="CurrentBalance" prefix="<b>" postfix="</b>" visibility="vo"/>
          <input type="SCURRENCY_PML" id="CostSales" prefix="<b>" postfix="</b>" visibility="vo"/>
      </elements>
    </window>
    
  3. Restart www service:

    /etc/init.d/www restart
    

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