Article ID: 120034, created on Feb 8, 2014, last review on Aug 18, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.3


  1. An application error occurs when attempting to transfer a domain to Parallels Business Automation - Standard (PBA-S) from the Control Panel or Provider Control Panel.
  2. An attempt to change a customer's domain contacts through the customer interface and/or through the admin interface results in a failure report.

In both cases, you can see the following error in the detailed report:

Undefined subroutine &HSPC::PluginToolkit::DM::geo_get_state_name called at /usr/lib/perl5/site_perl/5.8.8/HSPC/PluginToolkit/ line 92.


This behavior is considered to be a software issue and is fixed in PBAS 4.5.2.


Upgrade PBA-S to version 4.5.2 once it's released.

Hotfix for PBA-S 4.5.1 CentOS5, 32-bit

A hotfix for this issue is attached. Download the file and install the hotfix on the PBA-S node using the following commands:

~# rpm -Uvh hspc-pa-4.5.1-18.swsoft.i386.rpm
~# service hspcd restart

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e 807e9c1dc97aefd951b912a17e50c428

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