Article ID: 120018, created on Feb 7, 2014, last review on May 10, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Outgoing mail delivery fails with the error:

    # less /usr/local/psa/var/log/maillog
    postfix/postmap[1853]: fatal: open /var/spool/postfix/plesk-pop/poplock.db: Permission denied

Cause

Wrong permissions/owners for /var/spool/postfix/plesk-pop/poplock.db

Resolution

Make sure that permissions/owner/group for poplock.db are correct:

    # ls -la /var/spool/postfix/plesk-pop/poplock.db
    -r--rw---- 1 postfix popuser 12288 feb  7 03:45 /var/spool/postfix/plesk-pop/poplock.db

If it is not so, please correct them as below:

    # chmod 460 /var/spool/postfix/plesk-pop/poplock.db
    # chown postfix:popuser /var/spool/postfix/plesk-pop/poplock.db

Search Words

fatal: open database /var/spool/postfix/plesk-pop/poplock.db

33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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