Article ID: 119999, created on Feb 6, 2014, last review on May 11, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.3

Symptoms

I cannot install Parallels Business Automation - Standard (PBA-S). The following error was found in the installation log /tmp/product_installer.log:

Feb 05 2014 10:16:54 [:2030] DEBUG: Packages list:
Feb 05 2014 10:16:54 [:2030] INFO: [RPM] Checking transaction.
Feb 05 2014 10:16:54 [:2030] WARNING: [RPM] Found 1 transaction problems (see below).
Feb 05 2014 10:16:54 [:2030] WARNING:   perl = 4:5.10.1-136.el6 is needed by (installed) perl-Parse-CPAN-Meta-1:1.40-136.el6.x86_64
Feb 05 2014 10:16:54 [:2030] ERR: RPM transaction failed.
Feb 05 2014 10:16:54 [:2030] DEBUG: Reading RPM output file.
Feb 05 2014 10:16:54 [:2030] DEBUG: Removing RPM output file.
Feb 05 2014 10:16:54 [:2030] ERR: RPM output follows.
Feb 05 2014 10:16:54 [:2030] ERR: warning: ./packages/billing-4.5.1-15.swsoft.x86_64.rpm: Header V4 DSA/SHA1 Signature, key ID 2425c37e: NOKEY
Feb 05 2014 10:16:54 [:2030] ERR: [System] RPM core error. Found 1 RPM transaction problems.
Feb 05 2014 10:17:00 [:2030] INFO: Exiting with code 51

Cause

Unresolved packages dependency. One of possible reasons is that PBA-S is being installed into VMWare:

~# lspci
00:07.7 System peripheral: VMware Virtual Machine Communication Interface (rev 10)
00:0f.0 VGA compatible controller: VMware SVGA II Adapter
00:10.0 SCSI storage controller: LSI Logic / Symbios Logic 53c1030 PCI-X Fusion-MPT Dual Ultra320 SCSI (rev 01)
00:11.0 PCI bridge: VMware PCI bridge (rev 02)
00:15.0 PCI bridge: VMware PCI Express Root Port (rev 01)
00:15.1 PCI bridge: VMware PCI Express Root Port (rev 01)
00:15.2 PCI bridge: VMware PCI Express Root Port (rev 01)

Resolution

PBA-S installation into VMWare is not officially supported. Parallels Virtuozzo Containers (PVC) is the only virtualization solution which was tested and is officially supported by Parallels for PBA-S installation. Consider installing PBA-S into Parallels Cloud Server/Parallels Virtuozzo Containers container or on a physical server.

If the error appeared during PBA-S installation into a PVC/PCS container or on a physical server, then the dependency should be resolved manually before installation. It's recommended that you remove perl-Parse-CPAN-Meta and other packages that cause the dependency error and rerun the installation script. You may use the following command to remove package perl-Parse-CPAN-Meta:

~# rpm -e perl-Parse-CPAN-Meta

Related articles

[INFO] Is it possible to install PBA-S into a Virtual Machine?

[INFO] How to install PBA-S on a physical server?

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