Article ID: 119985, created on Feb 5, 2014, last review on Sep 22, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Plesk Automation (PA) 11.5 node is registered in Odin Business Automation Standard (OBAS) 4.5 and several PA subscription have been provisioned.

It's not possible to manage PA subscription when login to users CP from OBAS PCC (Top > Account Director > Customer Manager > Customers > %customer% > Log in to CP) or directly (https://%pbas_node%/cp). PA login page appears on the Websites page.

alttext

Cause

Such behavior is considered to be a software issue and was fixed in OBAS 4.5.2.

Resolution

Upgrade OBAS to at least 4.5.2 version.

If upgrade is not an option for you, there is a hotfix for 4.5.1 version.

Hotfix for OBAS 4.5.1 CentOS5, 32-bit

hspc-infstr-manager-4.5.1-20.swsoft.i386.rpm
hspc-cp-poa-4.5.1-20.swsoft.i386.rpm

Download the files and install them on OBAS node:

~# rpm -Ufv hspc-infstr-manager-4.5.1-20.swsoft.i386.rpm
~# rpm -Ufv hspc-cp-poa-4.5.1-20.swsoft.i386.rpm

Remember to restart service "hspcd" to apply the changes:

~# service hspcd restart

Related Articles

Cannot manage PA subscriptions in CP: "Logged user has no access to the subscription"

Application Error appears on login to CP for managing OA/PA subscriptions

Cannot login to PA admin panel from OBAS, PA login page appears

Search Words

login page

PA login

Log in to CP

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF