Article ID: 119914, created on Jan 31, 2014, last review on Apr 14, 2015

  • Applies to:
  • Odin Business Automation Standard 4.x

Symptoms

I also note that the Consolidated Invoices feature works if billing day is set on an account. Is there a way within OBAS to automate the setting of this on account creation?

Resolution

Provider or Reseller can change customer's Billing Day in two ways:

  1. Change billing day for existing customers:

    Top > Account Director > Customer Manager > Customers > %customer_name% > Financial Info: Billing Day

    You can find more details by th links below:

    Adjusting Customer Account Properties

    Changing a Customer Billing Day

  2. Set billing day during creation of a new customer account:

    Top > Account Director > Customer Manager > Customers > New Account: Billing day

    This process is described in this document:

    Creating Accounts

Note: Current implementation of OBAS 4.5 does not allow setting Billing Day for customers automatically. The feature request already exists:

PBAS-19893 - default billing day

It will be considered and probably implemented in future OBAS updates released after 4.5. There is no ETA yet. Here are Odin public sources where you can get the information about updates in the products:

Additional information

Consolidated invoice FAQ

Invoice Settings

Search Words

how to change billing day

default billing day

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