Article ID: 119878, created on Jan 29, 2014, last review on May 30, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5


Number of subscriptions on the Hosting plans Top > Billing Director > Product Manager > Hosting Plans page does not include Graced subscriptions.

For instance


But a subscription is shown on the "Subscriptions" page of the hosting plan settings under Top > Billing Director > Product Manager > Hosting Plans > %hosting_plan% > Subscriptions

Note: Hosting Plan name may be different.


The subscription has status "Graced":


Such behavior was classified as the software issue PBAS-29258 and was fixed in OBAS 4.5.3 release.


Upgrade OBAS to the latest version.

As a workaround for versions older than 4.5.3, please renew the subscription and synchronize it with the latest version of the Hosting Plan.

Search Words

number of subscriptions

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

Email subscription for changes to this article
Save as PDF