Article ID: 119867, created on Jan 28, 2014, last review on Aug 12, 2014

  • Applies to:
  • Plesk Automation 11.1


You have created subdomain for existing domain. When you tried to switch off DNS service for created subdomain, the following message was displayed:

The DNS records of this subdomain are stored in the parent DNS zone. You can modify the parent zone here or create a separate zone for the subdomain.

When you have checked DNS records of main domain you found that DNS records for subdomain was not created.


The issue is considered to be a software issue #TP-144515 and will be fixed in future product updates.

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DNS records

Subdomain DNS records not created

Subdomain DNS records not created

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