The following is true:
- A domain is not In Sync in the Customer Control Panel (CCP).
- The domain is Active in the Plesk Control Panel (CP).
- Domain tasks have completed successfully in the Plesk CP.
On resubmitting to the Plesk CP, the following error occurs:
Failed to Add Parallels Plesk Panel (id=<ID>) is not ready to perform operation
Plesk was not initialized correctly due to a bug in Operations Automation (OA). This is either POA-71208 (in OA 5.4) or POA-81145 (in OA 5.5, but less than 5.5.3) or POA-82214 (in OA 5.5, but less than 5.5.4).
Provided that everything is correct inside Plesk, the following solution can be used:
Check that the 'operations' field for this Plesk instance has a value of 4 (the following queries should be run in the OA database on the OA Management Node):
plesk=> select operations from psa where id=<ID>; operations ---------- 4 (1 row) ----------
<ID> is the
<ID> from the error message.)
Reinitialize Plesk: Home > Plesk Panel Reinitialize button.
If the Reinitialize button is not available, use the following query in the POA database:
plesk=> update psa set operations = 15 where id=<ID>;
- Resubmit the domain to Plesk, which should restore its sync state.