Article ID: 119833, created on Jan 27, 2014, last review on Oct 20, 2016

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5


The following is true:

  • A domain is not In Sync in the Customer Control Panel (CCP).
  • The domain is Active in the Plesk Control Panel (CP).
  • Domain tasks have completed successfully in the Plesk CP.

On resubmitting to the Plesk CP, the following error occurs:

Failed to Add 
Parallels Plesk Panel (id=<ID>) is not ready to perform operation


Plesk was not initialized correctly due to a bug in Operations Automation (OA). This is either POA-71208 (in OA 5.4) or POA-81145 (in OA 5.5, but less than 5.5.3) or POA-82214 (in OA 5.5, but less than 5.5.4).


Provided that everything is correct inside Plesk, the following solution can be used:

  1. Check that the 'operations' field for this Plesk instance has a value of 4 (the following queries should be run in the OA database on the OA Management Node):

    plesk=> select operations from psa where id=<ID>;
    (1 row)

(Where <ID> is the <ID> from the error message.)

  1. Reinitialize Plesk: Home > Plesk Panel Reinitialize button.

    If the Reinitialize button is not available, use the following query in the POA database:

    plesk=> update psa set operations = 15 where id=<ID>;
  2. Resubmit the domain to Plesk, which should restore its sync state.

Search Words

plesk stuck configuring no associated task

is not ready to perform operation

Parallels Plesk Panel (id=371) is not ready to perform operation


Can not add domain from CCP to Plesk

Parallels Plesk Panel is not ready to perform operation

failed tasks

caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae e12cea1d47a3125d335d68e6d4e15e07 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF