Article ID: 119832, created on Jan 27, 2014, last review on May 11, 2014

  • Applies to:
  • H-Sphere 3.6.2

Symptoms

The option for "Web access to archive containing messages" does not seem to work for any mailing list. You have enabled it on multiple lists, but the link returns a 404 error rather than the archive.

  1. Login to the H-sphere control panel of an user "user".
  2. Go to Mail Info ==> Mail Manager.
  3. On the appearing page, click on the mailing list "test@win10userdomain.domain.com" to see it's detailed settings.
  4. On the next page, there is a option to edit mailing list features. You can see a feature "Web access to archive". Click on the magnifying glass adjacent to it, it will redirect to a link which is not working.

Cause

"rinetd" is enabled but not configured properly.

Resolution

#service rinetd stop
#service httpd restart

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