A customer is changing Hosting Plan (HP) through CP for some period (for example, 6 months).
CP > Account > Change Hosting Plan
On the first screen the prize is shown with discount applied:
%hosting_plan% 6 Months Free 141,93EUR discounted 113,43EUR* 18,91EUR/mo.
%hosting_plan% and period 6 Months are chosen,
Next > Next. On the second screen full prize without promotion is shown:
%hosting_plan% 141,93EUR 6 month(s) 141,93EUR
Such behavior was classified as the software issue PBAS-29226 and was fixed in OBAS 4.5.2 release.
Two promotion versions are shown when you change the hosting plan:
- promotion from the new hosting plan is shown on the first screen (plan selection). This promotion exists for 6 months period, and so the discount is shown.
- promotion from the old hosting plan is shown on the second screen (order calculation and order itself). This promotion does not exist for 6 months period, so the final price does not include discount.