Article ID: 119758, created on Jan 23, 2014, last review on Sep 2, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

I started a task through

PCC > Top > Configuration Director > Logging and Errors > Action Log > Tasks Queue > %task_name% > Run now

How can I find out the task execution time and result?

Resolution

First, check the task status by clicking on the task under Top > Configuration Director > Logging and Errors > Action Log > Tasks Queue. In case the task fails there also can be a link to an Action from Action Log that corresponds to the task, a link to a problem report and at least the Redo task button useful for troubleshhoting. Please check the screenshots below.

eloquent task silent task

Youy can also find details of the task execution process in the /var/log/taskman.log file using the following command:

~# cat /var/log/taskman.log | egrep 'Executing task #%task_id% |Task #%task_id%'

Where %task_id% is the task id. Below is an example of successful execution:

[2014/01/22 20:00:00] [INFO] [5185] [HSPC::Taskman::call_task] ===> Executing task #%task_id% [HSPC::MT::SL->task_update_res_usage] [undef]
[2014/01/22 20:08:35] [INFO] [5185] [HSPC::Taskman::call_task] <=== Task #%task_id% executed successfully [undef]

And an example of failed one (please note the a task-related records can be separated by other tasks):

[2016/07/06 18:06:06] [INFO] [11017] [HSPC::Taskman::call_task] ===> Executing task #44908 [HSPC::MT::Billing->terminate_subscr] [undef]
[2016/07/06 18:06:06] [INFO] [11262] [HSPC::Taskman::call_task] ===> Executing task #16 [HSPC::MT::UM::TS->check_mail] [undef]
[2016/07/06 18:06:06] [INFO] [11262] [HSPC::Taskman::call_task] <=== Task #16 executed successfully [undef]
[2016/07/06 18:06:06] [INFO] [11262] [HSPC::Taskman::call_task] ===> Executing task #21 [HSPC::MT::SS->clenaup_db] [undef]
[2016/07/06 18:06:06] [INFO] [11262] [HSPC::Taskman::call_task] <=== Task #21 executed successfully [undef]
[2016/07/06 18:06:09] [WARN] [11017] [HSPC::Taskman::call_task] <=== Task #44908 failed remotely: #p2016-07-06_18-06-09.2 [undef]

Additional informaiton

On OBAS tasks

Tasks Management

A task fails with error: "500 read timeout at"

Search Words

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Executing task

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