Article ID: 119708, created on Jan 17, 2014, last review on May 8, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

I am trying to migrate subscriptions to PPA, but I am getting the following error:

Failed to restore the remote database wordpress_e (domain example.com). It cannot be restored for security reasons. Please contact your hosting provider to solve this issue

In the /usr/local/psa/PMM/logs/restore-2014-01-16-23-35-07-276/deployer.log I see the following error:

/usr/local/psa/admin/plib/api-cli/database.php --create wordpress_e -domain example.com -type mysql -print-id -skip-webspace-checking -charset utf8 -server 10.10.0.47:3306 -ignore-nonexistent-options

<stderr>Database with such name is already exist.</stderr>

Cause

Database with the same name already exist on the remote database server 10.10.0.47:3306.

Resolution

You should remove already existing database with the same name or rename database on the source server.

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