Article ID: 119643, created on Jan 14, 2014, last review on Sep 29, 2016

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5

Symptoms

Configured scheduled task for the user does not work. The following error message can be recieved on execution of this task:

    user with id=10002 and name=test_user not found in chrooted passwd file

Cause

This issue caused by misconfiguration in /var/www/vhosts/domain.tld/etc/passwd:

    # cat /etc/passwd | grep test_user
    test_user:x:10032:506::/var/www/vhosts/domain.tld:/bin/false

Resolution

  1. Enable and disable Access to the server over SSH in Websites > Web Hosting Access in Customer's Control Panel

  2. Check that the same user id is set in /etc/passwd and in /var/www/vhosts/domain.tld/etc/passwd file:

    # grep test_user /etc/passwd
    test_user:x:10002:505::/var/www/vhosts/example.com:/bin/false
    # grep test_user /var/www/vhosts/domain.tld/etc/passwd
    test_user:x:10002:505::/:/bin/bash
    

Search Words

issues with cronjobs

Scheduled Task file not found

Scheduled Task failing with file not found

Перестало выполняться запланированное резервное копирование после апгрейда до 11.5

Scheduled Task file not found php

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