Article ID: 119577, created on Jan 10, 2014, last review on May 4, 2014

  • Applies to:
  • Operations Automation 5.5


While trying to decrease the disk size of PACI Virtual Environment (VE), the following error message appears in the POA Customer Control Panel:

An error has occurred. Failed to reconfigure the server 'vm_name'. The size of primary hard disk cannot be reduced.


It is not possible to decrease disk size for PACI VE, only increase is possible.


A customer may purchase another PACI Virtual Environment (VE) with the required disk space and manually migrate their data from the current VE to the new one.

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