Upon login to CP for managing OA/PA subscriptions from OBAS (
Top > Service Director > Parallels Automation Manager > Subscriptions > %subscription% > Log in to CP) customers see an application error:
Application Error rep2014-01-05_09-36-42
The following error is shown in the problem report:
Log::Log4perl::Logger::__ANON__(Log::Log4perl::Logger=HASH(0x2532218), 'error while running: reqiure HSPC::CP::Menu::POA; HSPC::CP::Menu::POA->menu_poa(menu, ARRAY(0x1976f820), zone, system);\ncalled from package HSPC::CP::Menu at line 43\n$@: Wide character in subroutine entry at /usr/local/share/perl5/HSPC/CP/Menu/POA.pm line 107.\n')
Such behavior was classified as the software issue PBAS-29190 and was fixed in OBAS 4.5.1 release.
Hotfix for OBAS 4.5-55
~# rpm -Uhv hspc-cp-poa-4.5.1-02.swsoft.%arc%.rpm ~# hspc-upgrade-manager --finish ~# service hspcd restart
%arc% is i386 or x86_64 depending on architecture of the OBAS node.
Remember: using hotfix for wrong architecture may cause product malfunction.