Article ID: 119538, created on Jan 9, 2014, last review on May 29, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Upon login to CP for managing OA/PA subscriptions from OBAS (Top > Service Director > Parallels Automation Manager > Subscriptions > %subscription% > Log in to CP) customers see an application error:

Application Error
rep2014-01-05_09-36-42   

The following error is shown in the problem report:

Log::Log4perl::Logger::__ANON__(Log::Log4perl::Logger=HASH(0x2532218), 'error while running: reqiure HSPC::CP::Menu::POA; HSPC::CP::Menu::POA->menu_poa(menu, ARRAY(0x1976f820), zone, system);\ncalled from package HSPC::CP::Menu at line 43\n$@: Wide character in subroutine entry at /usr/local/share/perl5/HSPC/CP/Menu/POA.pm line 107.\n')

Cause

Such behavior was classified as the software issue PBAS-29190 and was fixed in OBAS 4.5.1 release.

Resolution

Upgrade OBAS to the latest version.

Hotfix for OBAS 4.5-55

Hotfixes for both architectures 32-bit and 64-bit are attached. Use the following commands to install the hotfix:

~# rpm -Uhv hspc-cp-poa-4.5.1-02.swsoft.%arc%.rpm
~# hspc-upgrade-manager --finish
~# service hspcd restart

Where %arc% is i386 or x86_64 depending on architecture of the OBAS node.

Remember: using hotfix for wrong architecture may cause product malfunction.

Search Words

Wide character in subroutine entry at /usr/local/share/perl5/HSPC/CP/Menu/POA.pm line 107

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

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