Article ID: 119537, created on Jan 9, 2014, last review on May 9, 2014

  • Applies to:
  • Operations Automation 5.5

Symptoms

While registering Exchange 2010 DAG servers in POA 5.5.3 PAgent installation failed with error:

C:\>PAgent.exe

Error during MSI installation process. To see the full log go to the host and ch
eck 'C:\Users\ADMINI~1.STG\AppData\Local\Temp\2\PEMCF41.tmpMSI (s) (3C:1C) [18:0
7:17:024]: Executing op: ActionStart(Name=savePleskdConf,,)
MSI (s) (3C:1C) [18:07:17:024]: Executing op: CustomActionSchedule(Action=savePl
eskdConf,ActionType=1025,Source=BinaryData,Target=savePleskdConf,CustomActionDat
a=CActionPropertiesStorage_IS_UPGRADE =  | CActionPropertiesStorage_Installed =
 | CActionPropertiesStorage_REMOVE =  | CActionPropertiesStorage_RUNMODE_MAINTEN
ANCE = 0 | ETC_DIR = C:\Program Files (x86)\SWsoft\PEM\etc\ | PLESKD_PROPS = all
_fenced├┐0├┐chdir├┐C:\Program Files (x86)\SWsoft\PEM/var├┐communication.ip├┐10.1
.5.131├┐component_id├┐341├┐conf_files_path├┐C:\Program Files (x86)\SWsoft\PEM/et
c├┐host_id├┐26├┐host_service_manager.worker.timeout├┐300├┐ifcfg-adder├┐add-ifcfg
-RedHat.sh├┐ifcfg-deleter├┐del-ifcfg-RedHat.sh├┐ifcfg-dumper├┐dump-ifcfg-RedHat.
sh├┐ifcfg-path├┐C:\Program Files (x86)\SWsoft\PEM/bin/├┐interface0├┐pleskd├┐ipad
d├┐C:\Program Files (x86)\SWsoft\PEM/bin/ipadd.sh├┐ipadd-fake├┐C:\Program Files
(x86)\SWsoft\PEM/bin/ipadd-fake.sh├┐ipdel├┐C:\Program Files (x86)\SWsoft\PEM/bin
/ipdel.sh├┐ipdel-fake├┐C:\Program Files (x86)\SWsoft\PEM/bin/ipdel-fake.sh├┐kern
el_pub_key├┐MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDexUhYukqTc8UMxpWMgLN2ZOjV9R7D
uJ63NsEFPI8j
MSI (s) (3C:80) [18:07:17:024]: Invoking remote custom action. DLL: C:\Windows\I
nstaller\MSIF05D.tmp, Entrypoint: savePleskdConf
POA Log: Skipped debug for savePleskdConf
DEBUG: Error 2835:  The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
MSI (s) (3C!A8) [18:08:23:758]: Product: POA Agent -- POA Error: Unknown error.

DEBUG: Error 2835:  The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
MSI (s) (3C!A8) [18:08:25:147]: Product: POA Agent -- POA Error: No pleskd props
 in registry

CustomAction savePleskdConf returned actual error code 1603 (note this may not b
e 100% accurate if translation happened inside sandbox)
Action ended 18:08:25: InstallFinalize. Return value 3.

Cause

This is caused by POA-82840.

Resolution

Please contact your account manager to install the hotfix for POA-82840.

5b048d9bddf8048a00aba7e0bdadef37 caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF