Article ID: 119530, created on Jan 9, 2014, last review on May 5, 2014

  • Applies to:
  • Business Automation 5.4

Symptoms

  • PBA 5.4.x
  • PBA-E shows one-hour difference between the server time and the time in the provider's control panel (events, task log, etc). The database time corresponds to the PBA server time.
  • Moscow timezone is configured on the application server:

    [root@billing ~]# ll /etc/localtime 
    lrwxrwxrwx 1 root root 33 Nov 21 16:14 /etc/localtime -> /usr/share/zoneinfo/Europe/Moscow
    

Cause

Incorrect time handling (most probably after the daylight saving time abolishement).

Resolution

Upgrade PBA installation to PBA 5.5.x.

If upgrade is not possible at the moment, use a workaround - change the timezone to a different with the same time shift, e.g. Asia/Dubai.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 210d017ddc3a076d22f0f865b1cf0730 92711db0799e8aefe8e51f12dace0496 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF