Article ID: 119489, created on Jan 7, 2014, last review on Jul 4, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Is it possible to configure OBAS to send several traffic usage notification to clients when the traffic usage has reached 50%, 75%, etc.? Correctly only one notification about %80 traffic usage is sent.

Resolution

You may configure mail notifications for different traffic usage by conditions setup for event "The traffic is nearly used up":

Top > Configuration Director > Event Manager > Events > The traffic is nearly used up > Actions > Subscription notification for customer > Edit Conditions > Condition

subscription.traffic_current

Important: the values of traffic used is always set in KB, there is no percentage available. To apply several conditions one by one to an action, you need to create more similar actions and limit each of them by the appropriate condition.

Example of configuration:

How can I set up an action/notification/whatever so that when any customer has 100GB, 10GB of their remaining traffic, they receive a notification?

To configure this please follow:

Top > Configuration Director > Event Manager > Events > The traffic is nearly used up > Actions > Subscription notification for customer > Edit Conditions

Choose condition "subscription.traffic_current", put "grater then" and value 104857600 (100GB), click "Update".

E-mail will be sent to customer if current traffic usage is more than 100GB.

Important: before adding new condition for 10GB, create new Action of the same type.

Top > Configuration Director > Event Manager > Events > The traffic is nearly used up > Container Subscription > Add Action > Send message > Subscription notification for customer (The traffic is nearly used up) > configure the notification and change the name > Update

Then configure new condition:

Top > Configuration Director > Event Manager > Events > The traffic is nearly used up > Actions > Subscription notification for customer (new) > Edit Conditions

Choose condition "subscription.traffic_current", put "grater then" and value 10485760 (10GB) click "Update".

Additional information

When traffic or disk space usage for a Container approaches the limits set in the Service Level Manager

The notifications are sent by triggered event "The traffic is nearly used up":

Top > Configuration Director > Event Manager > Events > 65 The traffic is nearly used up > Actions > Subscription notification for customer

Limit 80% (default value) is configured at resource-usage percentage alert limit:

Top > Service Director > Service Level Manager > Setup > Total Traffic

Only one alert limit is configurable in OBAS 4.x by design.

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Total Traffic

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

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