Article ID: 119401, created on Dec 28, 2013, last review on Mar 26, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Domains shows blank page in Internet browser. The following output is in domain's error log (/var/www/vhosts/system/domain.tld/statistics/logs/error_log):

    mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed

Cause

SSI support is not enabled in domain's hosting settings.

Resolution

  1. Login as Customer to control panel of the subscription. Follow Service > Websites > example.com > Open In Control Panel.

  2. Open 'Websites' tab and enable SSI support under Hosting Settings of the required domain.

Search Words

large numbers of sites still down after upgrade BROKEN

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