Article ID: 119368, created on Dec 27, 2013, last review on Sep 15, 2016

  • Applies to:
  • Plesk Automation

Symptoms

  1. Task for creation subscription on IIS Service node fails with error:

    Class not registered (COM Error 80040154) at Unable to get all IP addresses 
    
  2. Command %plesk_bin%\ifmng.exe --list on IIS node fails shows the same error:

    Class not registered (COM Error 80040154) at Unable to get all IP addresses
    
  3. In Windows Ev event Viewer System log following error appears:

    The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.
    

Resolution

Incorrect permissions on one of .dll file under C:\Windows\System32\wbem directory.

Cause

  1. Run Process Monitor with filter by Process Name wmiprvse.exe on IIS node.
  2. Filter all entries for Result Access Denied.
  3. Set correct permissions on the file:

    icacls C:\Windows\System32\wbem\bcrypt.dll /setowner "NT Service\TrustedInstaller" /T /C
    icacls C:\Windows\System32\wbem\bcrypt.dll /grant "NT Service\TrustedInstaller":F
    
  4. Restart failed tasks.

Search Words

did not register with DCOM

FATAL_ERROR: Unable to get IP address

The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout

(COM Error 80040154)

e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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