Article ID: 119275, created on Dec 24, 2013, last review on Mar 9, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

My store does not work correctly. For example, the following error appears when click "Checkout":

Failed to load resource: the server responded with a status 500 (Internal Server Error)

Or button "Generate" does not work in store of PBAS 4.5:

Everything works normally in the other resellers/provider's store.

Cause

Store/template is customized.

Resolution

Each customization is to be checked separately, there is no general solution.

Refer to this KB for more detail: How do I configure a custom plug-in with PBA-S?

Additional information

Template Based Customization

Search Words

Failed to load resource

500 error

custom store does not work

the server responded with a status 500 (Internal Server Error)

Failed to load resourse

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065

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