Article ID: 119171, created on Dec 16, 2013, last review on May 1, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4

Symptoms

In the following scenario shopping cart is not cleared in the PBA Online Store from the previously chosen item:

  1. Configure several usage scenarios in the PBA Online Store.
  2. Open the Online Store in browser.
  3. Open one of usage scenarios in the new tab, add some Service Plan to the shopping cart.
  4. Proceed to checkout screen and close the tab in browser.
  5. From the main Online Store page open another usage scenario in the new tab.

Actual result: shopping cart already has item from the previous usage scenario added.

Expected result: shopping cart is cleared.

Cause

Issue has been confirmed as #PBA-53304.

Resolution

The problem is going to be resolved in the future updates to the product in scope of the request #PBA-53304.

Search Words

shopping cart

usage scenario

Online Store

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